At Akridge Ace Hardware, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information related to our text messaging services.
Information We Collect
When you opt in to receive SMS messages from Akridge Ace Hardware, we may collect:
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Your mobile phone number
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Your name (if provided)
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Your communication preferences
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Any information you provide in response to our messages
How We Use Your Information
Your information may be used to send text messages related to:
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Order notifications
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Store updates
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Product availability
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Promotions or special offers
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Customer service communications
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Appointment or service reminders
Message frequency varies but will not exceed 3–5 messages per day unless there is a notification event.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After you send STOP, you will receive a confirmation message and you will no longer receive SMS messages from us.
Help Instructions
If you need assistance, reply:
HELP
You may also contact us directly:
Akridge Ace Hardware
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Eddyville, KY
724 W Fairview Ave, Eddyville, KY 42038(270) 388-2910
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Fredonia, KY
55 Wyatt St., Fredonia, KY 42411(270) 545-3332
Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
Information sharing to subcontractors in support services (such as customer service or messaging platforms) is permitted only as necessary to operate the messaging program.
Data Security
We take reasonable steps to protect your information and maintain secure systems to prevent unauthorized access.
Changes to This Policy
Akridge Ace Hardware may update this policy periodically. Updates will be posted on this page.